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Knowledgebase : FAQ's
Anybody with a reasonable standard of general education will be able to cope with the academic demands of the course. If you can read and write well enough to complete a job application, and have a good grasp of basic maths (add, subtract, multiply ...
We are sorry but only one assignment can be submitted at a time. You may feel as if this delays you, but in fact it gives you valuable time to consolidate your learning and benefit from your tutor's feedback. We need to be able to see that you are taking ...
I am sorry but we are unable to commit to marking your work quicker than the agreed period of 10 working days (5 for those on the fast track service). Students are required to manage their time appropriately through the course and neither the tutor nor th...
Yes, you will need access to email and the Internet to submit assignments and do research. Most students also find word-processing their assignments is much more convenient than writing by hand.
We are pleased to offer a number of support extensions which are available through the upgrades and add on link in the top of the student portal dashboard screen or by calling us. Once any one of these packages are purchased your account will be automat...
You will be relieved to know that we do not fail students. Should your work fall below the required standard we would refer your work with feedback that will enable you to achieve a pass grade. There is not a percentage or different grades of pass given, ...
You have one year from enrolling to complete your course but don't worry if you need more time you can extend your course, however there are fees attached to extending your course.
You can take as long as you wish. All courses have up to 12 months tutor support included, but most can be completed in much less time. As a guide to the time required, take the recommended study hours on the course description and divide that number by 5...
If you have made a mistake uploading your work or the incorrect file you will need to contact us, as we need your permission to remove anything which has been submitted. Once we have removed the assignment, you will then be permitted to upload the corre...
The course should be completed within 12 months, but can be extended for a small fee if your tutor supports your request. As a rough guide, depending on your circumstances and commitment, the endorsed qualification courses can be completed in about 100 - ...
The course materials and accompanying tasks will help you to develop the necessary knowledge and confidence to successfully complete the tutor marked assignments. The tasks are designed to encourage you to apply your knowledge, and help you to develop rel...
Congratulations on completing your course! Your work will now be moderated by our internal verifiers and should everything go smoothly your certificate will be with you very shortly (usually within a few weeks). If any problems arise we will be in touch. ...
QCF courses are set out in units. Each unit carries a level and a number of credits (each credit as a rough guide equals around 10 hours learning). Qualification and Credit Framework (QCF) replaced National Qualifications Framework (NQF) in 2010, some A...
Our standard marking turn-around is 10 working days. Should you wish to upgrade to our fast-track service (2 working days) there is a £100+ VAT charge for this, which will last for the duration of your course. To upgrade to this, please click the 'Upgra...
The course covers the areas of study listed on the Course Description and/or Qualification Specification, through clear and detailed explanation of the subject matter. Although the course materials are comprehensive you will also be encouraged and guided ...